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Learnership | Wholesale WRSETA Operations NQF4 | Fixed Term Contract We operate in a
fast-growing, quick-moving environment, and we’re looking for someone who thrives when
the going gets tough, is solutions-driven, and will simplify and innovate.
If you’re results-oriented, self-motivated with attested retail/e-commerce
experience, this is your opportunity to kick-start your career.
A learnership is a structured learning process for gaining theoretical knowledge
and practical skills in the workplace leading to a qualification registered
on the NQF (Work based education and training programme) Purpose of
Programme The programme is aimed at individuals who are or wish to be
involved in the Contact Centre industry.
It also serves as the entry qualification into Warehouse operations and management
The learnership is offered as 5 block release modules as well as workplace
learning from 1 June 2023 – 31 June 2024.
You will report to the Risk and Security Manager Your responsibilities
will include: Deliver timely, accurate and professional warehouse
aligned to service level standards.
Resolve product or service problems by utilizing your listening skills
to clarify our customer’s query; assess any service failure to identify the
root-cause and take appropriate action.
Communicate with supervisors on the floor.
Utilize a variety of software to navigate to a resolution.
Liaise between internal departments solve our risk and security queries.
Attributes: Customer obsessed and knows what means to deliver an exceptional service.
Competitive: Although innovation important, GREAT requires a lot of work.
Curious and Teachable: Always questioning the status quo, hungry for knowledge and
experience no matter what you already know.
Hardworking Smart: Able to identify the cause of a problem and find a solution.
Comfortable working in a high-pressure environment and thrive.
on delivering quality work at hyper-speed.
Collaborative and mindful of the of your actions on the team.
Energetic Emotionally resilient and with ambiguity and constant change.
Ability to approach problems logically and with good judgment to ensure
the appropriate customer outcome.
Excellent written and communication skills in English.
Computer literate and tech savvy – typing and computer navigation skills.
Accountable and responsible, strong sense of integrity and takes ownership
regardless of whose ‘problem’ it is.
Qualifications and experience: completed Grade 12.
Preferably a minimum of 4-6 experience in a warehouse.
Flexibility to work rotational shifts which includes weekends,
public holidays and overnight work.
Attributes Customer obsessed and knows what means to deliver an exceptional service.
Competitive: Although innovation important, GREAT requires a lot of work.
Curious and Teachable: Always questioning status quo, hungry for knowledge.
and experience no what you already know.
Hardworking.
Smart: Able to identify the root of a problem and find a solution.
Comfortable working in a fast-paced high-pressure environment and thrive on
delivering quality work at hyper-speed.
Collaborative and mindful of the of your actions on the team.
Energetic.
Emotionally resilient and comfortable ambiguity and constant change.
Ability to approach problems logically and with good judgment to ensure
the appropriate customer outcome.
Excellent written and communication skills in English.
Computer literate and tech savvy – typing and computer navigation skills.
Accountable and responsible, strong sense of integrity and takes ownership
regardless of whose ‘problem’ it is.
Qualifications and experience: completed Grade 12.
Preferably a minimum of 6-12 customer service experience.
Flexibility to work rotational shifts which includes weekends,
public holidays and overnight work.
The Environment: takealot.com employees are entrepreneurial and dynamic, smart,
customer-centric, fun and have the shared ambition of takealot.com being
the leading e-commerce company in Africa.
We have fun, work hard, take ownership, work in teams to create solutions, and
are always open to direct feedback/new ideas on where we can improve.
We are short on ego and high on output.
We are doers and not only thinkers, all in the execution after all.
We love what we do and what we are creating.
We seek to Employ an Extra Ordinary Mind who: is forthright but respectful is an expert at
doing, who can not only design but also execute is analytical, able to use data to
make decisions is competitive, self-directed and strive to be the BEST (GREAT requires a
lot of work and does not only happen during business hours is passionate about the
potential of e-commerce and delivering a world-class customer experience is
entrepreneurial, thrives under change and accepts it is a constant and always looks for
solutions to do something better and faster is able to think about problems from a
business perspective using technical and product input is curious and challenge the
status quo is innovative and enjoys iteration is collaborative will be at the cutting edge
of developing new concepts for takealot.com.
thinks like an owner of the business.
is SMART, has INTEGRITYand is HARDWORKING If you meet the above you are an
Extraordinary Mind so come and join us.
I acknowledge that if I have a personal information access request or a deletion
request in terms of the Protection of Personal Information Act, that request
can be sent to hr@takealot.com Takealot is an Equal Opportunity Employer.
Applicants from the previously disadvantaged groups and people with
disabilities will be given preference.
APPLY HERE.
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